Review the Report:

Before clicking the button Review Report, please click the button Apply first.

 Tooltips for the input and output

Hover the mouse on the item, you can get the description of it.

 Select the report format

go to menu tools of General panel, then click the menu Report Format

 How to copy the report table to Excel?

Select the table in Internet Explorer, right-click the screen, choose menu Copy, the table is copied to the clipboard, go to the opened Excel spreadsheet, Paste it, then select the whole spreadsheet, go to menu Format-Row-Height, input the height (for example: 15), adjust the width of columns.

 How to copy the report document to Word?

Select the report in Internet Explorer, right-click the screen, choose menu Copy, the report is copied to the clipboard, go to Word, click menu Paste.

 How to copy the Sketch to Word or Excel?

Right-click on a sketch, click the menu Copy, go to Excel or Word, choose menu Edit-Paste Special, select the format of Bitmap, then click OK, the image will be pasted in Word or Excel.

 Log-in and log-out?

After logging in:
1.   If you don't click any menus in 10 minutes, webcivil will log you out automatically.

2.   When you don't use webcivil, it is better to log out manually. (click button Log Out in the home page).

3.   If you accidently close IE and forget to log out manually, within 10 minutes from IE closure, you couldn't log in again.

4.   You can move to other websites from webcivil, when you come back, you don't need log in again.

5.   For one license with unique user-name and password, more than one users are not allowed to log-in webcivil simultaneously.

 Can I use WebCivil by internet explorers, Firefox, Google Chrome, etc.?

WebCivil is programmed by Microsoft VB.NET and ASP.NET, Microsoft IE is preferred 

 For one license, Can I access all functions

For the licensed user, all functions are accessible, both Canadian and American codes are available

 When I log-in as a licensed user, I got a message “illegal login attempt”?

There are two cases which would create this message:
1. For an individual user, more than one logging-in are prohibited, don’t let others know your user-name and password.
2. If you accidently close IE, the server assumes you are still logging on WebCivil, later, you open IE and try to log-in again, the server would assume another people is trying to log-in and you are blocked, you have to wait for 10 minutes after the closure of IE

 I fill the input and click Review Report, but I got the report with different input or a blank page

If you change any input for the function, before clicking Review Report, please click button Apply, which will transfer the updated input to the server, then, click Review Report and get the correct report

 If I have the license, can I use WebCivil in other country?

If you have the license and your computer is connected to internet, you can use it all over the world, just as you are logging on your Facebook, Twitter accounts

 How can I change my password?

If you want to change your password, you should send a request for password change through the email for your registration, also your user-name should be provided
User-name, email for the registration, and password are important information for your account

 Is additional fee required for any update of WebCivil during one licensed year?

We update and add functions frequently, we don’t ask for additional fee for one special year

 Do you have plans for companies?

We have corporate licenses for company users, IP address of computers of your company is required, only computers with IP address that you provided can access to WebCivil
For more information about corporate license, please contact us at webcivil.setford@gmail.com

 After I paid the license fee, why couldn’t I log-in immediately?

After you pay the license fee through PayPal, we will get the notification from PayPal immediately
We need identify your user-name and email address in the registration database in the server, and set up the database for you as a licensed user, finally we will send you the conformation email, then, you can use it accordingly
Normally, you can access WebCivil in next morning

 Can I use it by cellphone?

For iPhone, you can get the same report and sketches as PC